In this course, workforce innovation specialist Sophie Wade guides you through the traits, skills, and strategies that you and your workers need to move your company forward. Sophie highlights digital business skills, including core technical skills, flexibility, adaptability, and problem-solving. Next, she explores ways to build human-centric skills, such as fostering trust, integrating empathy, embracing inclusiveness, enhancing communication, and facilitating collaboration. Sophie shows you the importance of building new leadership skills, with a focus on emphasizing individuality and coaching, reskilling and upskilling, and supporting your workers’ well-being and your own. She finishes up with a useful discussion on proactively managing your own career and teaching your workers how to promote and self-manage theirs.
