If you do UX research, you often find that projects don’t go quite the way you plan. Technology glitches, last-minute changes, unpredictable participants, and last minute tweaks to a script—there’s always something that you didn’t anticipate. In this course, instructor Cory Lebson explores what can go wrong and what you can do about it to make sure that your UX research efforts are ultimately successful.
Discover strategies for scheduling, planning, and responding to problems as you research within a fast-paced and often agile environment. Learn how to prepare for unanticipated challenges and accommodate them most effectively. Get tips for dealing with participants, technology issues, and other unforeseen events. Cory covers what you need to know to better manage your stakeholders’ expectations when surprises emerge.
